Keep the dispatch desk informed
Follow active jobs and driver location from an operational view.
← All solutionsDispatch HubIllustrative workflow · sample data
DISPATCH HUB · DELIVERY OPERATIONSFrom assigned
From assigned
to delivered.
A dispatch workspace and driver app that keep jobs, pickups, live location and delivery evidence connected. Give the office and the driver a shared view of the work.
Built for delivery businesses, dispatchers and driver teams.
Active delivery
Job DH-208
Dispatch desk ↔ Driver app
On the way to delivery
- Assigned to driverJob details available in the app
- Pickup confirmedOrder photograph captured
- Delivery in progressLocation and job status connected
Give drivers a clear next step
Connect job details, pickup, navigation and delivery actions.
Close the loop on every order
Capture proof and record a reason when a job cannot be completed.
SEE HOW IT WORKS
Start with the work you need to do.
Who is doing what, right now?
Create and assign jobs, reassign work when plans change and follow delivery activity.
- Business and driver management
- Job assignment and reassignment
- Live tracking
What does the driver do next?
Guide the driver through pickup and delivery, with job information, receiver contact actions and proof capture.
- Pickup and delivery flow
- Maps and contact actions
- Photos and exception reasons
Several orders. Fewer disconnected steps.
Handle orders at the same pickup stop together, and use nearby route groups and delivery queues for related work.
- Same-stop pickup grouping
- Suggested order for nearby stops
- Next-delivery queue
A CLOSER LOOKQuestions before
Questions before
the conversation.
Is there a driver app as well as the admin workspace?
Yes. Both are designed around the same job lifecycle and tracking services.
How are delivery exceptions handled?
Drivers can record that an order cannot be completed and provide a failure reason.
How would a pilot work?
Agree the business and driver workflows, tracking requirements and representative delivery scenarios before setting the pilot scope.
LET’S MAKE IT SPECIFIC
See a delivery move from desk to driver.
Share your assignment, pickup and delivery process. We can walk through the admin workspace and driver experience together.
info@octosol.in ↗